Thank you for visiting ASTROFLAME We want you to know that your privacy is important to

us. Our customers are at the heart of everything we do, and we strive to ensure your experience

With Astroflame is one that you will want to repeat and share with your friends. Part of our

commitment to you is to respect and protect the privacy of the personal information you provide

to us. The information below is designed to inform you of what information we collect, why we

collect such information, and how we use the information we collect. This Privacy Policy is

incorporated into our Terms of Service.

When you submit your personal information to us, you are giving us your consent to the

collection, use, and disclosure of your information as set forth in this Privacy Policy. We are

always available to discuss your questions or concerns regarding this Privacy Policy and our

privacy practices. If you would like to speak to a customer service representative.

Please contact us via telephone at 011 4708 5465 or email at candidappliances@gmail.com

Collection and Use of Information

As a welcome guest, you can browse our Website without telling us who you are or revealing

any personal information about yourself. At various times, you may decide to provide us with

your personal information. You should know that we receive and may store all personal

information (whether written or oral) that you provide to us through whatever means you provide

such information (through our Website, via e-mail, over the telephone, etc.). Personal

information means any information that may be used to identify an individual, including, but not

limited to, a first and last name, home, billing or other physical address or email address as well

as any information associated with the foregoing.

Use of Your Personal Information

We may use the information we collect about you to:

1. Facilitate your purchases and provide the services you request

2. Confirm and track your order

3. Respond to your inquiries and requests

4. Compare and review your personal information for errors, omissions and accuracy

5. Prevent and detect fraud or abuse

6. Improve our Website, service, product offers, marketing and promotional efforts, and overall

customer experience

7. Identify your product and service preferences

8.Understand our customer demographics, preferences, interests, and behavior, and contact you

(via email, postal mail, or telephone) regarding products and services that we believe may be of

interest to you.

Personal Information that we May Share with Others

In certain circumstances, we may share your personal information with trusted partners.

Service Providers: We use trusted third-party service providers to perform certain services on our

behalf, including: shipping, payment processing, data storage/management, web hosting, web

analytics, fulfilment, assembly, marketing, mailing, emailing, etc. These service providers only

receive personal information if such information is needed to perform their function(s), and they

are not authorised to use any personal information for any other purpose(s) other than the purpose(s)

set forth by ASTROFLAME.

Special Events: If you choose to participate in a special event (for example, a promotion, contest, or

sweepstakes), ASTROFLAME will only share your personal information with those organisations

participating in the applicable event. Unless we tell you otherwise in connection with a special event,

These third parties do not use your information for any other purpose other than to manage the event.

We may authorise trusted partners to send you information about products and services that may be of

interest to you.

Compliance with Law and Fraud Protection: We may, and you authorise us to use and disclose any

information, including personal information: (1) we deem necessary, in our sole discretion, to comply

with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate,

prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats

to the physical safety of any personal or as otherwise required by law; (3) to other companies and

organisations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have

with you

Anonymous information: We may create anonymous records from personal information by excluding

information (such as your name) that makes the information personally identifiable to you. We may use

these records for internal purposes, such as analysing usage patterns so that we may enhance our

services, and we also reserve the right to use and disclose any information in such records at our

discretion

Suggestion and feedbacks: We value your comments, feedback, testimonials, etc., which help us

improve our website, products, and services. By making such submissions to us, you assign your rights in

the submissions to us, as described in the "Submissions " section of our Terms and Conditions page.

Other Uses of Your Information

IP Address. When you visit our Website, ASTROFLAME collects your IP address to, among other things,

help diagnose problems with its server, administer and tune the operation of its Website, analyse

trends, track traffic patterns, gather demographic information for aggregate use, and track the date and

duration of each session within our Website. Your IP address may also be used in combination with your

personal information to prevent fraud or abuse, customise your shopping experience, improve our

website, customer service, products, and promotional efforts, and to understand your preferences,

patterns and interests. .

Data Collection Devices, such as Cookies and Web Beacons. In some instances, ASTROFLAME may

collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other

monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies "

are small pieces of information that are stored by your browser on your computer#39;s hard drive to collect

information about your activities on our website. Web beacons are small strings of code placed on a

web page or within an email for the purpose of transferring information.

We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from

our affiliates and partners, performance and effectiveness of our Website, improve and measure the

effectiveness of our marketing programs, learn how customers use our website, estimate our audience

size, deliver co-branded services, and to customise your shopping experience. Examples of the type of

information that we collect through these collection devices, includes: total visitors to the website,

pages viewed, unique visitors, time spent on our Website and on certain web pages, etc.

We may authorise third parties to use cookies, web beacons and other monitoring technologies to

compile information about the use of the Website or interaction with advertisements that appear on

The Website.

You are always free to decline cookies if your browser permits; although, by declining the use of cookies

you may not be able to use certain features on the Website.

Our Website may provide links to other third-party Websites which are outside our control and not

covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all)

Websites.

Accessing and Updating Your Information

If the personally identifiable information ASTROFLAME has gathered from you changes or you would

like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete

(to the extent allowed by law) any personal information we have collected about you. To request access

to, a correction to, or deletion of your personal information, please send an e-mail or contact one of our

Candid appliances  consultants at +91 11 4708 5465